About Johnstone Supply
Where Customers Matter
Johnstone Supply is your one-stop shop, with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for Residential, Light Commercial, Refrigeration and Facilities Maintenance.
We offer the products, programs and services that help contractors of all sizes succeed. We’re committed to being your HVACR resource from start to finish.
Ordering is Easy!
With 400 locations across the U.S., an industry-leading website and a mobile app, your ordering will be simple and quick whether you’re stopping for an emergency repair part, sending in a request from the field or simply placing your weekly inventory replenishment order. We’re truly a one-stop shop.
At JohnstoneSupply.com, you can upload lists, access your order history no matter how it was placed, filter your searches for faster browsing, download SDS sheets, and get real-time pricing and availability, all from your smart phone, device or computer. Download the free Johnstone Supply mobile app for iOS and Android and take your shopping cart with you from the field to the van and back to the office, making ordering easier than ever.
Johnstone has the largest selection of genuine OEM parts in the industry, with replacements for nearly every major brand.
Our 400 locations are serviced from a six-point distribution network with centers in Portland, Ore., Las Vegas, Nev., Dallas, Tex., Joliet, Ill., Allentown, Penn. and Jacksonville, Fla. In addition to the combined 700,000 square feet of inventory space, each store is a stocking location with access to over 75,000 Johnstone products online and more than 32,000 from the annual print catalog (also available electronically). Plus, our relationships with hundreds of the industry’s top manufacturers give you access to a million special order parts.
Johnstone’s efficiency suite eliminates unbillable hours that drain profit. We have solutions that put time back in your day and money back in your pocket to help you grow your business faster.
Replenishment, purchasing and invoicing programs that eliminate unbillable time are available for high volume customers who submit multiple orders or wish to optimize inventory. For our high volume partners, online ordering can be customized to fit your technicians’ needs, with buying programs and punchout solutions.
We’re Here When You Need Us
We offer premium services, from scheduled delivery, overnight inventory replacement, Will Call solutions, extended hours and more. At Johnstone Supply, there’s something for every company size. Our trained, qualified HVACR experts know your business!
Training: Online and In-Person
Hands-on training is some of the most popular and valuable instruction available. In addition to hands-on product training at many locations, Johnstone Supply University Online is a great way for you and your staff to build product and business knowledge on your own schedule. We host hundreds of classes (including NATE certified courses) that will help grow your business.
Success through Cooperation – The Origins & Evolution of Johnstone Supply
In 1953, a single modest store began operating in Portland, Oregon, to serve the needs of local contractors. Today, Johnstone Supply is the top Cooperative wholesale distributor in the country and a recognized national leader in the HVACR industry. Our Members take great pride in their stores, and as independent owners can focus on superior service for customers and a unique ability to reflect local contractor needs.
When he took over the original Johnstone Supply store in 1953, company founder John Shank worked immediately to expand the range of products it offered. This soon led to the first Johnstone Supply Catalog, which quickly became a must-have information and ordering resource, and remains to this day the most comprehensive in the industry. As his business prospered and expanded to additional stores, Shank sought out other service-focused individuals to grow the company even more through independent Member locations.
A Cooperative is Born
John Shank grew the business through three prosperous decades, and as he neared retirement he became determined to pass the company's legacy and success directly into the hands of its hard-working stores and staff. His idea: to form the Johnstone Supply Cooperative, a business model where each store owner would own and operate their individual business yet band together to share experience, resources, operational benefits and group buying power.
By 1981, the Cooperative had 32 Member stores with a centralized corporate office providing stores with shared merchandising, warehousing, marketing, purchasing and financial reporting services.
Today, there are 400 Johnstone locations across the country. Company sales and growth continue to outpace the industry average under the leadership of DeWight Wallace, Johnstone Supply's current President and CEO, who supports technology and eCommerce as part of a progressive company vision and strategic plan. The Executive staff, in conjunction with the Board Members, works alongside industry associations such as HARDI, ACCA and NATE to shape policy for customers and consumers.
Johnstone Supply is also a proud supporter of Operation Homefront, providing donations that assist our veterans and their families across the United States.